Quick Links
Video Format Overview
To view the video files on GUBA, you need the proper software installed. Videos come in different formats and different formats require different software. GUBA currently only archives videos in 4 different formats - Quicktime, MPEG, RealVideo, and AVI. Here are links to the software you need for each one:
- Quicktime - Apple Quicktime
- MPEG - Windows Media Player
- RealVideo - RealPlayer
- AVI - Windows Media Player
My username and password do not work in Windows Media Player!
This problem is caused by Windows Update 810847 (MS03-004) February 2003, Cumulative Patch for Internet Explorer. Microsoft has released a fix for this problem which is available on Microsoft's website. This update may also be available at windowsupdate.microsoft.com.
To undo the previous workaround of enabling the media bar in Internet Explorer, click on View, Explorer Bar, Media. Then in the Media Bar click on Media Options, Settings, Play web media in the bar. After this there should not be a check mark next to Play web media in the bar.
Help, an AVI file I download from GUBA doesn't work!
Viewing some AVI files that appear on GUBA may require you to download and install an extra piece of software called a codec. Next to each AVI file, GUBA provides the name of the video codec that AVI requires, e.g if the format is listed as "AVI/IV32" then "IV32" is the abbreviated name for the codec required to view that AVI.
Files listed as type AVI/DX50, AVI/div3, AVI/divx or AVI/div4 require the DivX codec for viewing which can be found at Divx.com.
There is also a collection of codecs at http://www.divx-digest.com/software/bgpop_pack.html.
The place to start looking for other codecs is MovieCodec.com.
If you already have the correct software and are still having problems, it might help to right click on the video and save it to your computer before playing it.
For more help determining which audio/video codecs you need, try downloading and installing GSpot Codec Information Appliance. It provides a quick way of viewing the audio and video codecs needed to lay a video, and whether or not they are installed on your system.